Shop for the holidays now! Order by Wednesday 12/9 for guaranteed Christmas delivery. Learn more here!

Order + Shipping Info

Order timelines

All accessories are handmade at the time of order. Orders are processed within 3 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped. 

For Holiday 2020: we can only guarantee Christmas delivery for orders placed by Wednesday, December 9th. If an order is placed after December 9, 2020, there's a possibility orders will not arrive in time for Christmas.  

Domestic Shipping Rates

We offer free flat rate shipping to the USA for orders over $30 (not including tax). Orders under $30 will have a $4 flat rate shipping added at checkout.

Shipping option

Estimated delivery time

Price

Orders $30 and over:
USPS First Class

2 to 5 business days

Free

Orders under $30:
USPS First Class

2 to 5 business days

$4

All orders:
USPS Priority

1 to 3 business days

$8

All orders:
USPS Overnight

1 business day

$25


Local pickup

You can skip the shipping fees with free local pickup at our Squirrel Hill studio. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 3 to 7 business days. We will send you an email when your order is ready along with instructions. 

Our local pickup hours are 24/7.

International Shipping

We do not offer international shipping at this time. Please email to inquire if shipping to your country is possible in the future.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@sashahandmade.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Each accessory is handmade to order and we therefore do not accept returns.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@sashahandmade.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at info@sashahandmade.com.